Privacy Policy
How Care Assure collects, uses, and protects the information of everyone who visits careassure.com.au.
This policy applies only to our online activities and to visitors who share information with us through this website. It does not cover information collected offline or through any channel other than this site. If you have questions, don't hesitate to contact us.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information you're asked to provide, and the reasons why, will be made clear to you at the point we ask for it.
If you contact us directly, we may receive additional information such as your name, email address, phone number, and the contents of any message or attachment you send us.
When you register for an account, we may ask for contact information including your name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalise, and expand our website
- Understand and analyse how you use our website
- Develop new products, services, features, and functionality
- Communicate with you for customer service, updates, and marketing purposes
- Send you emails
- Find and prevent fraud
Log files
Care Assure follows a standard procedure of using log files. These files log visitors when they visit our website, as part of standard hosting analytics. The information collected includes IP addresses, browser type, ISP, date and time stamps, referring/exit pages, and click activity — none of which is linked to anything personally identifiable. We use it to analyse trends, administer the site, and gather demographic information.
Cookies & web beacons
Like any other website, Care Assure uses cookies to store visitor preferences and the pages accessed or visited. This information helps us customise our web page content based on your browser type and other information.
Advertising partners
Some advertisers on our site may use cookies and web beacons. Each partner has their own Privacy Policy for their handling of user data.
Third-party ad servers use cookies, JavaScript, or web beacons in their advertisements, which are sent directly to your browser and automatically receive your IP address. These technologies measure advertising effectiveness and personalise the content you see. Care Assure has no access to or control over cookies used by third-party advertisers.
Third-party privacy policies
Our Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of third-party ad servers for more detailed information, including how to opt out of certain options.
You can disable cookies through your individual browser settings — check your browser's own documentation for details.
CCPA privacy rights
Under the CCPA, California consumers have the right to:
- Request disclosure of the categories and specific pieces of personal data we've collected
- Request deletion of any personal data we've collected
- Request that we not sell your personal data
If you make a request, we have one month to respond. Contact us to exercise any of these rights.
GDPR data protection rights
Every user is entitled to the following:
- Right to access — request copies of your personal data
- Right to rectification — request correction of inaccurate or incomplete data
- Right to erasure — request deletion of your personal data
- Right to restrict processing — request limits on how we use your data
- Right to object — object to our processing of your data
- Right to data portability — request transfer of your data to another organisation
If you make a request, we have one month to respond. Contact us to exercise any of these rights.
Children's information
Protecting children online is part of our priority. We encourage parents and guardians to observe, participate in, and guide their children's online activity.
Care Assure does not knowingly collect Personal Identifiable Information from children under 13. If you believe your child has provided this kind of information, please contact us immediately and we'll promptly remove it from our records.
